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Saab Global

Senior Field Services Engineer

East Syracuse, New York, United States of America
Closing date: 31 March 2024

Job Description:

Saab is seeking Senior Field Services Engineers to perform customer support activities involving the site preparation management, installation, modification and repair of complex electro-mechanical equipment. Responsibilities will include:

  • Install, integrate, power up and checkout critical airport equipment at locations all over the world.

  • Apply comprehensive technical knowledge to solve complex problems, plan work sequences, tool selection, and provide technical guidance as needed.

  • Isolate equipment start-up malfunctions and equipment failures to determine cause and corrective action.

  • Positively and effectively interface directly with customer representatives, and supervise/ direct subcontractor activities.

  • Develop, prepare or recommend schematics, specifications, electrical drawings and parts lists.

  • Participate in installation survey and planning.

Compensation Range: $85,000-$106,200

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

  • 5 years' experience in the installation, maintenance and troubleshooting of complex electronic equipment and systems, processing equipment, RF sensors and communication equipment, also including electrical distribution and grounding systems supporting computer equipment.

  • Advanced electrical / electronics training from a Community College, trade school, Military training, or equivalent.

  • Working knowledge of fiber optics, audio, digital, and wireless radio frequency technologies. Frequencies range from 1 GHz to 9 GHz.

  • Familiarity with various test equipment such as the Anritsu Site Master, digital volt meters and other equipment is a plus.

  • Must be able to read and interpret manufacturer's manuals, schematic diagrams, blueprints, cable and mechanical drawings.

  • Proficient with Microsoft Office Suite.

  • Working knowledge of National Electrical Codes.

  • Familiarity of FAA standards and airport experience are desired.

  • Cellular and/or wireless communication systems experience.

  • Self-starter, resourceful, creative, and flexible. Ability to work both unsupervised or in a team environment, depending on the project.

  • Demonstrated flexibility and professionalism in stressful situations (customer situations, job situations and supervisory situations).

  • Customer and subcontractor interface experience.

  • Strong communication skills.

  • Must be willing to travel (domestic and international) up to 75% of the time and work flexible hours, often involving overtime and some weekends. Domestic travel is typically scheduled during a normal work week but there are occasions of last minute travel to repair/troubleshoot hardware. International travel frequently requires travel over weekends, depending on location.

  • A candidate’s proximity to Syracuse Hancock airport may be taken into consideration. 

  • Must be able to obtain a U.S. Government clearance and pass background investigations to obtain local airport badges.

  • Must have a valid driver's license.

  • Must be able to carry bulky, sometimes heavy equipment up a ladder or multiple flights of stairs.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.


Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:

  • Medical, vision and dental insurance for employees and dependents

  • Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability

  • 401(k) with immediate vesting on employer match

  • Tuition assistance

  • Student loan assistance

  • Wellness account, subscription and employee assistance programs

  • Employee stock purchase program with employer match

About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.