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Saab Global

Senior Technical Support Engineer

Oceanside, California, United States of America
Closing date: 31 March 2024

Job Description:

Saab, Inc is looking for an experienced Technical Support Engineer to support the FoFTS-Next program. The position is located at the Marine Corps Training Instrumentation System (MCTIS) Equipment Depot in Oceanside, CA. The United States Marine Corps (USMC) Force-on-Force Training Systems-Next (FoFTS-Next) program will provide the training tools needed to prepare Marines for any contingency, anywhere.

The Technical Support Engineer configures software on to FoFTS-Next equipment, conducts repairs of electronic, optical equipment, loads, and minor hardware repairs. The Technical Support Engineer will also conduct testing and maintenance of equipment in line with planned usage and maintenance plans. Join our team as we assist the Marines in revolutionizing their force-on-force training methodology!

Responsibilities Include:

  • Evaluates repair orders and decides to repair or to classify as Beyond Economical Repair (BER).

  • Administrates repair orders in IFS Prime from request to delivery.

  • Conducts repairs of mechanical, electronic, and optical equipment according to applicable documentation (Parts list, drawing, wiring diagram, Operation instruction, Control instructions) within set turnaround timeframes.

  • Identify degraded system performance and recommend methods for improvement.

  • Loads and configures software according to the applicable in-service structure.

  • Tests equipment, pre and post repair, according to applicable control instructions.

  • Ensures that all documentation related to the repairs, upgrades or configuration changes is up to date in SiteMS.

  • Conducts test and maintenance of equipment in line with maintenance plans.

  • Performs upgrades to fielded equipment.

  • Conducts fault reporting using NCR.

  • Performs exercise support when required.


  • Stops work upon suspicion of any quality defects.

  • Makes decisions on repair or BER.

  • Determines the validity of warranty claims.

  • Contributes to manpower/resource planning and scheduling.

  • Interacts with internal or external customers on technical and programmatic issues.

  • Lead small team projects or lead period of instruction on levels one through four electrical and mechanical repairs.

  • Understanding business objectives and opportunities to influence/impact.

Compensation Range: $93,400-$116,800

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

  • Knowledge in trouble shooting of mechanical, electronic and optical equipment (3+ years of experience).

  • Knowledge of fault finding and testing cables.

  • Knowledge in testing units and loading software.

  • Knowledge of production documentation, configuration documents and control instructions.

  • Be certified in soft soldering to standards laid down in API 126.

  • Knowledge of design structures and documents, Work Order handling, NCR reporting.

Education and Training:

  • BA/BS or MA/MS in an engineering discipline or related discipline (3+ years of experience or 8+ years or relevant military experience)

  • Educated in ESD protection according to API 49 and API 50.

  • Ability to derive design requirements and provide input to system requirements.

  • Understanding Design for Manufacturability and Design for Test

  • Ability to derive or create work instructions.


  • U.S. Driving License

  • If required, able to travel for up to 14-days to conduct training or support a training event CONUS or OCONUS.

Physical Requirements:

  • Must be able to lift up to 50 lbs., stand and walk for long periods of time.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.


Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, business-casual atmosphere and comprehensive benefits:

  • Medical, vision and dental insurance for employees and dependents

  • Paid time off including: minimum of 3 weeks vacation, 5 floating holidays, 8 designated holidays, parental leave, personal illness, bereavement, jury duty, long-term and short-term disability

  • 401(k) with immediate vesting on employer match

  • Tuition assistance

  • Student loan assistance

  • Wellness account, subscription and employee assistance programs

  • Employee stock purchase program with employer match

About Us:

Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/ Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.