As a Technical Support Engineer, you will answer technical questions from the users of the Gripen and future system through our home office with location at Saab in Tannefors, Linköping. You will give advice, support and instructions regarding the operation, troubleshooting and maintenance of the Gripen and also future systems.
You work with incoming assignments and through collaboration within the colleagues in the support group and take help internally of, among other things, maintenance engineers, system engineers and chief engineers to solve technical problems. The assignments vary in complexity. Everything from that you can answer the customer directly that you need to take help internally and you pass it on internally for some form of technical investigation. You are responsible for all your cases from start to finish and it is important that you keep a constant dialogue with the customer based on their current status.
You will handle issues around the systems in the aircraft, peripheral equipment and associated support systems, which gives you a great opportunity to get a complete understanding of the entire Gripen system. Through direct contact with users, you also build up a good knowledge of how the systems work in the daily operations of our various customers.
For the right person, as part of this service, it will be possible to take on internal projects concerning, for example, new customers and our future management of their technical support solutions.
- A suitable background is experienced aerospace engineer, system engineer or aerospace engineer or other relevant experience.
- Excellent skills in communication, cooperation and have a willingness to help others and make an effort to deliver solutions.
- Good knowledge in Swedish and English, both in speech and in writing.
- Experience from technical support.
- Openness for new future possibilities.
- Good system knowledge and enjoy working with the whole system.
- Knowledge within RML and previously worked in process-controlled activities.
This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.
What you will be a part of
The Aeronautics business area is an innovative supplier of world-class aircraft systems, advanced aerostructures, and a wide range of support solutions within civil and military aviation. The business area researches, develops, and produces military aviation systems. We are building for the future through research and studies into innovative flight systems and the further development of our products. Read more about us here
By joining Aeronautics, you will be a part of a diverse, collaborative and supportive organisation with an emphasis on professional growth and work-life balance. You will work in an innovative and vibrant workplace, while having the opportunity to develop a long-term, fulfilling career.
You will belong to the section Technical Support, which works with the products JAS 39 Gripen and T7. The section currently consists of 11 employees, of whom two work in the advertised role today.
Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. You can send us your application in either Swedish or English.
Saab is a company with a strong people-orientation. We offer a friendly work environment where we support and help each other to be at our best. Continuous learning, career & talent development and employee well-being are examples of areas where we always put the strongest effort to offer great opportunities.