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Your role
As a Product Support Manager, you will lead a dedicated team responsible for the project management, analysis, technical publications, and customer training within the Integrated Product Support (IPS) area. Your role is crucial in ensuring our products are designed, delivered and maintained to meet customer needs, with a focus on delivery capability, system availability, and long-term customer value.
Key responsibilities:
- Lead and develop a team of project managers, analysts, technical writers, and trainers, including people management, competence development, resource planning, and fostering a positive work environment.
- Ensure product support deliveries meet contractual and customer requirements in terms of training, technical documentation, and sustainment.
- Develop and continuously improve ways of working to increase efficiency, quality, and collaboration within the team and across the organization.
- Drive digitalization and continuous improvement initiatives within the area.
- Collaborate closely with project management, system development, aftersales, and customer organisations.
- Contribute to the long-term development of product support capabilities within the product unit.
Your profile
To succeed in this role, you are a structured and development‑oriented leader who thrives in complex technical environments. You combine strategic thinking with a hands‑on, results‑driven mindset and understand how clear system descriptions, user interfaces, and operational guidance are critical parts of operational success.
You build trust through clear communication, foster collaboration across organisational boundaries, and actively contribute to Saab’s strategic and cultural goals. With a strong business understanding and customer focus, you are able to balance long‑term planning with day‑to‑day execution.
Required skills:
- MSc degree or equivalent experience
- Experience as a line manager, including people leadership and resource responsibility
- Experience within digital transformation and/or change management
- Excellent communication skills in both written and spoken Swedish and English
Desired skills:
- Experience working within the defence industry or aftermarket area
- Experience of working with radar systems or other complex system solutions
This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply.
What you will be part of
Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.
Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here
If you are interested in what benefits you can take part of as an employee at Saab in Sweden, you can read more about them here
Kindly observe that the selection process for this position will start in August.